UMAI is a software provider that helps restaurants to save time and increase revenues by automating manual tasks, minimize last minute cancellations, upsell customers more effectively and provide more personalized service.

The team has extensive experience in building internet companies and has been part of building some of the largest e-commerce ventures in the Asia Pacific Region. Founded by the former MD of Foodpanda.sg, the largest food delivery service in Singapore, and the founder of Lion & Lion, one of the largest digital marketing agencies in Malaysia.

This is not a formal corporate role. We are looking for someone who has a “hustle” attitude, who is results driven, who is comfortable with ambiguity, which is a self-starter and has a sense of humor.

Your Tasks

  • Work with our restaurant partners to resolve inbound questions and concerns

  • Manage relationships with restaurants by providing professional, excellent customer service and setting realistic expectations for the partnership

  • Looking for new possibilities to increase revenues from existing clients

  • Stay abreast of new openings, and attend important industry events

  • Develop targets and strategies with the CEO

  • Work with the Restaurant Operations team to streamline processes

  • Execute restaurant requests for changes on the platform (e.g., update system profiles, resolve technical issues)

Your Profile

  • You have a proven sales / account management track record and ability to develop new business by approaching prospective clients quickly and successfully

  • You are goal oriented, and have superb organization skills

  • You have a strong work ethic and ability to work in a fast-paced environment

  • You have an entrepreneurial way of thinking and interest or experience in project management or entrepreneurship (i.e. working student jobs or internships, or through a company you have founded)

  • You have a keen interest in the startup world, and also in developing people and improving company culture

What We Offer

  • An opportunity to work with some of the best entrepreneurs in the world

  • Insight into all relevant aspects of founding a company, and the opportunity to build up an impactful, international network

  • A dynamic and highly motivated team with flat hierarchies

  • Great working atmosphere in an international environment

  • Challenging and diversified tasks with direct responsibility