UMAI is on a mission to help restaurants worldwide automate their success. We're looking for a driven, detail-oriented go-getter in Lisbon, Portugal to join our Customer Success team and be part of how we grow and support our restaurant network.
This is your launchpad. If you're early in your career and hungry to learn what it really takes to build something in the startup world, this one's for you.
The Mission:
- Support Our Clients: Help onboard new restaurants onto UMAI's platform and make sure they get the most out of our tools from day one.
- Shape Our Brand: Plan and create social media content that tells UMAI's story and celebrates our restaurant partners.
- Keep Things Running: Maintain and improve our platforms and data, ensuring everything is accurate, up to date, and looking sharp.
- Grow With Us: Take on more ownership every week, from observing to independently managing client sessions and recurring workflows.
What you'll gain:
Real-world experience inside a fast-moving SaaS startup. Not coffee runs. You'll develop skills in client communication, content creation, data management, and structured reporting, while learning to prioritize, own your work, and operate with real autonomy. The kind of stuff that doesn't fit in a textbook. We are offering access to commission, meal and phone allowance!
📩 Part-time (5h/day) | Lisbon-based | Goal-driven structure
Are you the one?
If you're organized, proactive, a strong communicator, and excited about the restaurant tech world, we want to hear from you. Bonus points if you know the Lisbon food scene.
Native Portuguese and good level of English required.
*Only CVs in English will be taken into consideration
We are offering meal and phone allowance and access to commission!